Tech, Innovation, and the Hero’s Journey: A Conversation with Marcus Whitney
In this episode, Michael Greenlee and Hannah Vale welcome a special guest, Marcus Whitney, a true thought leader and author of “Create and Orchestrate” a number one Amazon Best Seller! Marcus shares his inspiring journey from being a college dropout to founding innovative healthcare companies and co-owning Nashville’s new major league soccer team.
Marcus discusses his path to entrepreneurship, emphasizing the importance of self-leadership and innovation in navigating the dynamic healthcare industry. He delves into key concepts from his book, highlighting the need for businesses to embrace change and lead through moments of disruption.
The conversation touches on the role of ambitious creative rebels in entrepreneurship, the significance of marketing in business ownership, and the power of thinking outside the box to stand out in a competitive market. Marcus’s insights on differentiation, ingenuity, and reinvention offer valuable lessons for listeners across various sectors.
Join Michael, Hannah, and Marcus as they explore leadership, innovation, and thriving. Tune in for a thought-provoking discussion that sheds light on the essence of embracing change and driving success through creativity and resilience.
This podcast is brought to you by HealthRev Partners
The Power of Speech Recognition to Transform Clinical Documentation Practices with nVoq
In this Podcast with nVoq, Chief Revenue Officer Chris Moran discusses the transformative role of technology in the home health industry. nVoq, a cloud-based, medically relevant, and HIPAA-compliant speech recognition platform, is enabling in-home healthcare caregivers.
The platform ensures accurate transcriptions, maintains patient information security, and keeps home health agencies compliant with healthcare regulations. It also facilitates interoperability with other healthcare systems and enhances the accuracy and completeness of documentation, ultimately giving clinicians more time back in their day. nVoq focuses on organizational readiness and easy adoption for effective use of the technology. Listeners can find more about nVoq on their website.
To learn more, visit nVoq’s website: https://www.nvoq.com/
Transform Your RCM & Embrace VBP in 2024: Top 5 Metrics Revealed
Boost Your RCM Performance with Top Metrics & Insights
Struggling with revenue cycle management (RCM) in your home health business? In this episode of the Home Health Revealed podcast, discover the top 5 key metrics you need to track and improve for optimal performance in 2024.
This episode dives deep into:
Days Sales Outstanding (DSO): Keep your cash flowing smoothly with actionable tips to bring DSO down to 45-60 days.
Denial Rate: Slash denials to less than 5% and maximize reimbursements with expert strategies.
First Pass Acceptance Rate (FPAR): Achieve a 95% FPAR for cleaner claims and faster payments.
Claims Metrics: Eliminate backlogs and ensure timely billing with efficient processes.
Value-Based Purchasing (VBP) Metrics: Understand the VBP clinical and operational data and optimize your performance for future success.
Plus, gain valuable insights on:
Implementing a scorecard to track progress and measure impact.
2023 Stats and What You Need to Know for 2024
Join us as we look at our year in review to discuss turn around times, top OASIS changes, and other staggering stats.
Our goal as a company is to help agencies in the home health, hospice, and palliative care space meet the needs of their patients by fulfilling what they have been called to do.
Check out healthrevpartners.com for more information.
We would love to hear from you! What was your favorite episode in 2023? Email connect@healthrevpartners.com.
Clinician Safety Panel Discussion of AHCC Talk
This podcast episode discusses the importance of clinician safety in the home health workplace. The podcast features a panel of experts who discuss the risks that home health clinicians face, as well as the steps that agencies can take to mitigate those risks.
The podcast emphasizes the importance of prioritizing clinician safety in home health. By recognizing the importance of clinician safety and taking proactive steps to address the specific risks of the home health environment, we can create a safer workplace for these dedicated professionals and ensure they can continue delivering essential care to patients in their homes.
The link to the AHCC Talk podcast: https://podcasts.apple.com/us/podcast/ahcc-talk/id1719157833
Advanced Funding and Line of Credit for Home Health
This episode of Home Health Revealed discusses HealthRev Partners’ new Advanced Funding and Line of Credit programs, which helps home health agencies get paid faster for their services. The program provides up to 80% of collectible AR in advance, with fast turnaround times and flexible fee structures.
HealthRev Partners also offers a team of revenue cycle experts to help maximize revenue recovery. For a free consultation, visit healthrevpartners.com.
To learn more, email connect@healthrevpartners.com or apply at:
https://healthrev.flychain.us/
Hospice Coding Accuracy Compliance with AHCC (Association of Home Care Coding and Compliance)
Join us on the Home HealthRevealed Podcast for a special episode in collaboration with AHHC. Dive into the realm of hospice coding, exploring the challenges and importance of accurate documentation in end-of-life care.
Discover insights from AHCC Talk, a valuable resource for home health and hospice agencies. Stay tuned as our panel discusses hospice coding and compliance, emphasizing the significance of staying updated on regulatory changes and best practices.
Enhance patient outcomes by prioritizing accurate coding practices in hospice care settings. Don’t miss out on the 2024 home health catalog with a 15% discount coupon. Subscribe to AHCC Talk for regular updates on compliance in hospice coding. Thank you for supporting Home Health Revealed.
Optimizing Hospice Excellence: Quality Care, Staff Retention, and Accreditation with Deanna Heath
Join Michael Greenlee and Hannah Vale as they talk with Deanna Heath, Senior VP of Client Experience at Kantime and a hospice expert with extensive experience in the field. Deanna discusses her background, emphasizing her passion for quality assessment and performance improvement in hospice care.
The conversation covers topics related to hospice care, including the complex needs of patients and their families, the importance of the initial meeting with patients, and the role of caregivers. Deanna emphasizes the significance of active listening during the admission visit and the need for personalized, compassionate care.
The discussion shifts to challenges in hospice care, focusing on patient and family needs where Deanna provides insights into the diverse needs of hospice patients and highlights the importance of a comprehensive assessment that includes physical, emotional, and spiritual aspects. The role of the interdisciplinary team (IDT) is discussed, emphasizing the collaboration needed to address patients’ holistic needs.
The conversation touches on training for hospice clinicians, with Deanna stressing the importance of standardized training and ongoing education to ensure consistent and high-quality care. The podcast also explores technology’s role in maintaining consistency across large service areas, including electronic health records and telemedicine platforms.
Deanna shares her thoughts on addressing challenges related to staff turnover and training, emphasizing the need for genuine care, support, and proper hiring practices to retain dedicated hospice staff. The discussion includes Deanna’s insights into evaluating agencies based on their authenticity.
The conversation delves into accreditation and certification programs, such as CHAP and ACHC, and the importance of these accreditations in maintaining quality and standardization. Deanna mentions the evolving landscape of hospice care with a focus on outcomes and the potential for hospice care indexes in the future.
The podcast concludes with a discussion on common mistakes and areas for improvement in hospice agencies, with Deanna highlighting the significance of care planning, medication management, and the importance of deprescribing unnecessary medications.
Throughout the episode, Deanna subtly (or maybe not-so-subtly) promotes Kantime by mentioning its features, such as real-time documentation and training capabilities. Overall, the podcast provides valuable insights into the challenges and best practices in hospice care, featuring Deanna’s expertise and passion for improving patient and family experiences.
This podcast is brought to you by HealthRev Partners.
Unleashing Leadership Potential: Navigating Stress, Focus, and Energy for Optimal Performance with Vicki Landers
Join us as Michael Greenlee and Hannah Vale talk with Vicki Landers of In Progress Coaching.
Vicki combines her background in healthcare, coaching, and energy leadership to help leaders overcome challenges, gain mastery over invisible influences, and enhance their performance while creating a positive impact on their teams and patients.
Vicki discusses the invisible influences that contribute to leadership stress, which include external factors like physical well-being, environmental surroundings, and social interactions, as well as internal factors like spiritual alignment, emotional expression, and mental engagement. These influences can either support or hinder a leader’s performance.
She emphasizes the importance of focus in leadership, which involves being fully present and accepting the current situation. By reframing stress and embracing the present moment, leaders can enhance their performance and move forward with solutions.
Regarding personal development, Vicki acknowledges that leaders may feel uncomfortable taking the time for introspection and change. However, she encourages leaders to embrace the opportunity to make conscious choices about their career and seek coaching as a means to gain clarity and navigate the middle of their careers.
Vicki introduces the concept of energy leadership, which involves viewing the world through different energy lenses. There are seven levels of energy, ranging from victimhood to self-mastery. Each level has a core thought, emotion, and action associated with it. Leaders can use the Energy Leadership Index (ELI) assessment to understand their default energy lens and make conscious choices about how they want to show up as leaders. This shared language can be used to create awareness and foster growth within teams.
Home Health Revealed is brought to you by HealthRev Partners, inspiring possibilities to touch more lives.
Leaders who are in the trenches! On the ROAD at Missouri Alliance with Home Health Revealed!
This Home Health Revealed episode takes place ON THE ROAD!
Michael Greenlee and Hannah Vale set up the recording booth in the middle of
the Missouri Alliance for Home Care Annual Conference to hear from home health leaders
and committee members who are in the trenches of home health. Hear their
challenges and some of the creative solutions they are using to meet those
challenges.
Brooke Kendrick with NorthEast
Independent Living of Hannibal Missouri is on the task force at the
Missouri Alliance for HomeCare. She discusses leadership challenges that come
with staffing and how her agency is taking advantage of state regs that have
lowered initial training requirements. She is working to meet increasing
demands and get workers in homes quicker.
Her agency has also been able to raise wages to attract and
retain staff. Her commitment to the industry is making a difference in the care
offered in Missouri.
Carol Hudspeth from MAHC (Missouri Alliance for Home
Care) gives insight into the consideration and prep it takes to create the
experience for the annual conference. MAHC members have access to educational
opportunities and advocacy. Check out information about membership and resources
at Homecaremissouri.org. And
plan ahead for the 2024 gathering at Margaritaville.
Stephanie Truex from Johnson County Community Health Services
is working hard to overcome the discrepancy between reimbursement and staffing
wages. She has particular interest in data and the home health value based purchasing
model that is impacting her agency.
In the effort to hire and keep talent,
when hiring, she looks for some particular attributes that might be surprising.
Peggy Bone with Elara Caring, (who also happened
to be our “home room mother” for our conference presentation) has a drive to
help her team be the best PEOPLE they can be by proving flexibility within home
health. Elara Caring has put talent acquisition and referral programs in place
that are helping their agencies across the US. And if that isn’t enough, she is also star of
the “Peggy Road Show!” to check in on clinicians in a more personal manner and
give them shouts on the FOND board!
She is on the MAHC board and in charge of membership. If you’re interested in learning more about the
benefits of membership, she’s the one you want to talk to!
Home Health Revealed is published by HealthRev Partners.
Grow your agency and expand your mission with a high power revenue cycle management partner.