Unveiling the Merger and Acquisition Journey with Sonnie Linebarger
Join us on this insightful episode where we embark on a journey into the world of post-acquisition integration within the post-acute space. Our expert guest, Sonnie Linebarger, a seasoned professional in the field of mergers and acquisitions, shares invaluable insights into the intricacies of merging people, technology, and processes for a seamless transition and maximized benefits.
In this episode, your hosts, Michael Greenlee and Hannah Vale, engage in a dynamic Q&A session. They delve into the core elements of successful post-acquisition integration, exploring the challenges and strategies involved in blending diverse organizational cultures, preserving patient-centric care, and harmonizing technology systems.
Learn how cultural alignment plays a pivotal role in fostering a collaborative environment and discover the importance of transparent communication in creating a unified culture. Discover strategies to ensure that patient care remains a top priority throughout the integration process, and gain insights into how technology integration is managed to streamline operations and safeguard data security.
Whether you’re a healthcare professional, a business enthusiast, or simply curious about the inner workings of healthcare mergers and acquisitions, this episode provides a comprehensive exploration of the art and science of seamless integration. Tune in for actionable insights and practical takeaways that can shape the future of post acute services.
Don’t miss this engaging episode filled with expert advice, real-world examples, and in-depth discussions on the critical aspects of post-acquisition integration.
Infusion Insider: Home Health Infusion Services with Brandon Lang of Haggai Healthcare and The Drip IV Infusion
Join Michael Greenlee and Hannah Vale as they talk with Brandon Lang of Haggai Healthcare and The Drip IV Infusion as they talk about Brandon’s entrepreneurial journey.
Brandon Lang began his healthcare journey as an EMT at 19, working his way through nursing school and eventually becoming a flight nurse, with over 17 years in the air medical industry. After realizing the toll corporate healthcare was taking on his life, he purchased Haggai Healthcare Corp in 2020, transitioning from emergency medicine to home health. In 2022, he founded The Drip IV Infusion, a concierge healthcare business centered on wellness, driven by his faith, family, and a dedicated team’s commitment to patient care.
Home health infusion therapy is a specialized area of healthcare that involves the administration of medications, fluids, or other treatments directly into a patient’s bloodstream or tissues in the comfort of their home, particularly beneficial for patients who require long-term treatments or have difficulty accessing healthcare facilities.
Home Health Revealed is brought to you by HealthRev Partners.
Bringing Together People and Technology | Kristen Duell Returns to Her Roots
Join Michael Greenlee and Hannah Vale as they talk with Kristen Duell, new EV of Experience and Innovation of FirstLight Home Care, about bringing together the people and technology within the post-acute care industry as she returns to her roots of care delivery.
She is founder of the non-profit, IDEAL for Healthcare, catalyzing upward mobility and increasing access for women in healthcare.
Kristen talks about her personal career change, a story of resilience, and the changes within the overall industry, highlighting the KEY to retention of employees.
Home Health Revealed is brought to you by HealthRev Partners.
The Consulting Chronicles: Unlocking Efficiency and Maximizing Revenue with Maxwell Healthcare Associates
In this podcast episode, we delve into the world of agency operations and uncover the secrets to achieving efficiency and maximizing revenue. We talk with Eddie Vetter of Maxwell Healthcare Associates to provide valuable insights to help healthcare professionals navigate the complex landscape of consulting projects and process optimization.
Join us as we uncover the different types of consulting projects for intake and SOC processes. Discover how agencies are centralizing various functions to a shared services team and the impact it has on streamlining operations.
We tackle one of the biggest challenges faced by healthcare agencies: achieving a quick and efficient intake process. Learn about the hurdles that can arise, including the need for outsourced authorization and eligibility processes. We’ll discuss strategies to overcome these obstacles and improve overall efficiency.
RCM (Revenue Cycle Management) takes center stage as we dive into process optimization and team staffing assessments. Explore effective workflow and task assignments that can transform RCM processes, leading to improved outcomes and revenue optimization. We’ll also address common client inefficiencies and identify areas for improvement.
No system is perfect, and healthcare agencies face their fair share of system issues. Discover common system challenges and gain valuable insights into mitigating these issues to enhance operational performance.
DSO (Days Sales Outstanding) can significantly impact the financial health of healthcare agencies. We analyze the factors that contribute to higher DSO. Learn how to identify and address these issues to achieve a more favorable financial position.
Effective reporting and data capture are crucial for informed decision-making. We explore the RCM reporting needs of healthcare agencies and the importance of capturing accurate and comprehensive data. Discover the benefits of robust reporting capabilities and how they can drive velocity and success.
Adjustments and write-off reasons play a vital role in revenue management. We analyze the most common types of adjustments and write-offs encountered in healthcare agencies. Managing these processes effectively optimizes revenue and financial stability.
Finally, we address the reporting requirements and expectations of healthcare agencies. Uncover the types of reporting agencies need and explore the capabilities of velocity reporting. Discover how these reporting tools can empower agencies to make data-driven decisions and achieve operational excellence.
Unlock the secrets to transforming your agency’s operations, streamlining processes, and maximizing revenue. Get ready to revolutionize your healthcare consulting journey!
Quality Vs. Compliance | How to get the results you want!
Michael Greenlee and Hannah Vale are joined by Shirley Gamble. She is a Division Director at BAYADA Home Health, which offers Skilled Nursing, Home Health, Hospice, Assistive Care, Habilitation, Behavioral Health and more to patients in 24 states. She started her career in the freelancing market as an editor and proofreader. Her journey within home care began with a non-profit offering home care services in a dozen counties within Missouri. She then moved to a larger organization where she was a Director of Branch Operations for a single-site.
Shirley dispels the assumption that compliance equals quality, which is not the only component to true quality. Quality also includes financial performance, client and employee surveys, and communication with clients and employees.
Shirley gives useful advice on how to assess and improve processes within a home health agency: care, reimbursement, outcomes, and reporting systems. To tackle service-related problems, administrators must first know there is a problem and use reporting systems to filter results. Training is usually the expected course of action for a service-related concern but there are other important ways to make data meaningful.
Perhaps most important is that activities should be communicated in writing or via a webcast (and that the response should be formatted and look pleasant to the eye!) It is also important to share the numbers to show the volume of responses and to show those whose input wasn’t chosen why.
Shirley gives simple steps an agency can use to improve employee engagement and gain feedback to help an agency increase in QUALITY!
2023 Q & A – Answers to Home Health Agency Questions with Michael Greenlee
On this episode, Hannah Vale asks questions sent from agencies just like YOU! And Michael Greenlee gives answers you can use!
Topics include: What are the most common challenges that kill revenue? How do we staff appropriately? What are some strategies around compensation?
What is the best way to track productivity?
How to position an agency to sell?
This episode also includes instructions on calculating and managing Days Sales Outstanding. You can access that resource HERE: https://healthrevpartners.com/days-sales-outstanding-calculator/
Home Health Revealed is brought to you by Velocity, the most advanced coding and billing software on the market for transparency, analytics, and clinical intelligence.
Clinician Safety | Empowering Field Clinicians
In light of recent events, we felt a need to talk about clinicians safety and the need to agency administration to hold open, powerful conversations.
In this episode, Anna Powers sits down to share some of her very real (and sometimes funny) experiences in the field and the seriousness of being prepared to take necessary steps to protect clinicians.
Home Health Revealed is brought to you by HealthRev Partners. Grow your agency and expand your mission with a high power revenue cycle management partner. Powered by Velocity, the most advanced coding and billing software in the market for transparency, analytics and clinical intelligence.
Advocating for Rate Change | Lisa Von Lehmden and Ohio Council for Home Care and Hospice
In this very heartfelt and genuine episode, Michael Greenlee and Hannah Vale talk with Lisa Von Lehmden about her personal story of buying and selling an agency while navigating industry changes.
Lisa Von Lehmden has been working within Home and Community Based Services since 2004. She started her career as a Community Education Liaison and has watched the industry transform itself by way of acuity levels, technical innovations, and most recently a shift towards the demand of homecare agencies to negotiate payment models that allow them to sustain and continue providing care to the most frail, sick and disabled. After purchasing her agency in 2014 while pregnant with her son Bradley, Lisa discovered firsthand the operational barriers agencies face on a daily basis. As the chair of the Ohio Council for Home Health Care and Hospice, Lisa spends a large amount of her time advocating for rate change, better care delivery models, and therefore greater access for Ohio based patients and the agencies that serve them.
As a leading industry voice, the Ohio Council for Home Health Care and Hospice is advancing industry standards by providing home and community-based organizations with the advocacy, education, and regulatory support they need to help ensure that individuals receive the highest level of dignity, care, and respect.
This podcast is brought to you by HealthRev Partners. Grow your agency and expand your mission with a high power revenue cycle management partner. Powered by Velocity, the mst advanced coding and billing software in the market, for transparency, analytics and clinical intelligence.
Palliative Care: Developing a Continuum of Care
This podcast is brought to you by HealthRev Partners. Grow your agency and expand your mission with a high powered revenue cycle management partner. Powered by Velocity, the most advanced coding and billing software in the market, for transparency, analytics and clinical intelligence.
Join Amy Rose from Axxess as she talks with Michael Greenlee and Hannah Vale :
Amy Rose is the director of the palliative care solutions for Axxess, responsible for providing strategic direction and delivery of Axxess Palliative Care, the first standalone palliative software solution. She previously served as chief operating officer for Sangre de Cristo Community Care, overseeing the acquisition of three home health organizations and creating urban and rural palliative practices in inpatient, home care and clinical settings.
What is palliative care?
· Palliative care is not hospice care
· There is no one “right way” to do palliative care
· Differentiating inpatient palliative care from community-based palliative care
· Palliative care can increase referrals to other service lines.
Who benefits from receiving palliative care?
How do patients typically pay for palliative care?
How can palliative care be a profitable service line to add to your agency?
What are some operational indicators to know if palliative care is the right service line to add?
What are the professional benefits of working in palliative care?
How is palliative care an effective conduit to an agency being agile?
Why is Axxess leaning heavily on the idea of being agile right now?
Links:
AGILE:
Axxess: https://www.axxess.com/
https://www.linkedin.com/company/axxess-consult/
Automating Documentation Management in the Home Health, Hospice and Palliative Care Industry with Worldview Ltd.
What is document management and how does it apply to the post acute setting?
What processes are impacted and what are the typical results of an investment in this kind of technology?
Join your hosts, Michael Greenlee and Hannah Vale as they talk with Jared Robey from Worldview Ltd. about how automation is creating more efficient work flows in the home health, hospice and palliative spaces.
Learn more about Worldview Ltd. :
Website – www.worldviewltd.com
LinkedIn – https://www.linkedin.com/company/worldviewltd
Twitter – https://twitter.com/WorldViewLtd
Facebook – https://www.facebook.com/WorldViewLTD
Home Health Revealed is sponsored by HealthRev Partners, Grow your agency and expand your mission with a high power revenue cycle management partner.