Inside Home Health Operations: The “Hope Desk”
In this episode of Home Health Revealed, we sit down with Hope Mulliken, Help Desk Coordinator at the Ohio Council for Home Care and Hospice (OCHCH), to talk about what’s really happening behind the scenes in home health operations today. From Medicaid and Medicare changes to rising denials, authorization delays, and audit pressure, Hope breaks […]
Building While You’re in the Air: The Reality of Starting a Home Care Agency from Scratch
In this episode of Home Health Revealed, we sit down with Mecca Abdul-Aziz, owner of E&M Home Care in Columbus, Ohio, to hear the real story behind building a home care agency from the ground up. Mecca shares how a career shift from marketing and education, paired with a sudden layoff and a growing desire […]
Connecting Care Across the Patient Journey
In this episode of Home Health Revealed, we sit down with Victoria Barkin, Regional Director of Operations for Home Health at National Church Residences, to talk about what it really means to create a true continuum of care. Too often, care is delivered in silos. But patients don’t experience it that way. Victoria shares real-world […]
Growth, Cash Flow & Culture: Inside a Home Health Acquisition
In this episode of Home Health Revealed, we sit down with Jessica Mandrell, owner of Lifesaver Healthcare, to talk through what it really looks like to step into ownership through acquisition, and what comes next. Jessica shares her experience purchasing an established agency, what made the transition smoother than expected, and the lessons that came […]
The Temperature of Home Health and Hospice in Ohio
What’s really happening in home health and hospice right now? A look at Ohio tells the story. In this episode, Lisa VonLehmden from Ohio Council for Home Care and Hospice shares how the landscape is shifting across the state, from growing demands on agencies to the increasing need for real support and engagement at the […]
The Evolution of Home Health Documentation: Closing the Gap Between Care and Cash
Documentation in home health has always been essential, but it hasn’t always supported clinicians and agencies in the way it needs to. In this episode of Home Health Revealed, we explore the evolution of home health documentation—from paper and pen to EMRs and now ambient AI—and what each stage has solved, as well as what […]
What Surveyors are Really Looking For: The Top 5 Deficiencies Explained
When a surveyor walks through your doors, what are they really looking for? In this episode of Home Health Revealed, we sit down with Becky Tolson from ACHC to break down the top five deficiencies cited in home health surveys—and why they continue to show up across agencies. From plan of care and medication management […]
Where Revenue Cycle Meets Profitability
In this episode of Home Health Revealed, we sit down with Alexander Shekaroff from Fin Health, Inc. to explore the emerging concept of profit cycle management—and how it builds on traditional revenue cycle strategies in home health and hospice. While revenue cycle management focuses on cash flow and collections, this conversation dives deeper into what […]
Pit Stops vs Lifelong Care in Home Health
In this episode of Home Health Revealed, we sit down with Jeremy Collier of the Ohio Council for Home Care and Hospice to explore how home health and hospice are evolving and what it means for providers today. We discuss the difference between Medicare and Medicaid care models, often described as “pit stops vs lifelong […]
Bull Rider Turned EMR Hype Man
In this episode of Home Health Revealed, recorded live at the OCHCH Spring Financial Conference, we sit down with Gavin Michel from KanTime for a conversation that blends industry insight with a bit of personality. Gavin shares his perspective on what makes KanTime different, from its consulting-first roots to its focus on understanding what agencies […]