Sicker Patients, Smarter Strategy: Navigating High-Acuity Home Health with Rachel Trombly of Mosai

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Sicker Patients, Smarter Strategy: Navigating High-Acuity Home Health with Rachel Trombly of Mosai

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Episode Description

Patients are coming home from the hospital sooner, sicker, and with more complex needs than ever before. For home health agencies, that shift is changing everything from clinical workflows and documentation to staffing, caregiver support, and revenue cycle performance.

In this episode of Home Health Revealed, Hannah Vale sits down with Rachel Trombly, Director of Clinical Services at Mosai, to discuss what higher-acuity care really means for today’s home health providers. Together, they explore how agencies can move from reactive to proactive care through stronger risk stratification, better care coordination, more meaningful documentation, and empowered caregivers.

Tune in to learn:

  • Why patient acuity is increasing—and what it means for your agency
  • How documentation can better capture patient complexity
  • The critical role caregivers play in preventing rehospitalizations
  • Why risk stratification is becoming essential for operational success
  • How agency leaders can better support clinicians while improving quality and financial performance

Whether you’re a clinician, operational leader, or revenue cycle professional, this conversation offers practical strategies to help your agency adapt to the new reality of higher-acuity home health.

Access Rachel’s recently published a blog, “Why Risk Stratification Is Becoming Essential Amid Staffing Shortages in Home-Based Care” which expands on many of the themes discussed in the interview: www.mosai.com/blog/why-risk-stratification-is-becoming-essential-amid-staffing-shortages-in-home-based-care