Join Hannah Vale as she talks with Kristen Duell, new EV of Experience and Innovation of FirstLight Home Care, about bringing together the people and technology within the post-acute care industry as she returns to her roots of care delivery.
She is founder of the non-profit, IDEAL for Healthcare, catalyzing upward mobility and increasing access for women in healthcare.
Kristen talks about her personal career change, a story of resilience, and the changes within the overall industry, highlighting the KEY to retention of employees.
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