Many agencies fall victim to the “slow fade” where the collection process goes stale or falls off completely for claims that hit the 90-day mark. Sometimes, it can take an agency 4-6 months before they notice they have a revenue problem.
Is your home care revenue cycle in top shape? Are you struggling to get paid what you’re owed in a timely manner?
Any time you’re looking to outsource your revenue cycle management, ask potential vendors the following:
What do you do with aged claims?
What’s the process for claims management?
How do you ensure I get paid?
If they don’t have a definitive plan to ensure that you get paid what you’re owed quickly and accurately, then it’s time to find someone else.
Watch this video to learn more from Michael Greenlee, Founder and CEO, about our unique approach to eliminating claims delays and improving the overall health of your revenue cycle.