Is your home care revenue cycle in tiptop shape? Are you struggling to get paid what you’re owed in a timely manner?
When it comes to home care revenue, many agencies fall victim to the “slow fade”. The “slow fade” occurs when the collections process goes stale or falls off completely for claims that hit the 90-day mark. Sometimes, it can take an agency 4-6 months before they notice that they have a problem.
Any time you’re looking to outsource your revenue cycle management, ask potential vendors the following:
- What’s the process for claims management?
- What do you do if you find a documentation error?
- What’s your first pass, clean claims rate?
- How do you manage denials?
- What do you do with aging claims?
- Do you conduct internal audits on your billing team to ensure accuracy and timely submissions?
- What type of reports will you provide and how often?
- How do you ensure I get paid everything that I’m owed?
If they don’t have a definitive plan to ensure that you get paid what you’re owed quickly and accurately, then it’s time to find someone else.
Watch this video to learn more from Michael Greenlee, Founder and CEO, about our unique approach to reduce home care revenue delays and improve the overall financial performance of your agency.
To learn more about HealthRev Partners’ revenue cycle management services for home health and hospice, or to get information about our no-obligation trial period, reach out to us today.