Driving Predictable Revenue Using Velocity - A Step By Step Guide

Driving predictable revenue is essential for sustaining operations and delivering quality patient care. This step-by-step guide explores how to leverage Velocity home health care software for effective revenue cycle management (RCM). By utilizing advanced analytics and strategic insights, agencies can streamline their billing processes, minimize claim denials, and enhance cash flow. Whether you’re a seasoned administrator or new to the industry, this guide will equip you with the tools and knowledge necessary to optimize your revenue cycle, ensuring financial stability and empowering your organization to thrive in a competitive market.

1. Log In To Velocity

You can log into Velocity from the HealthRev Partners home page, https://healthrevpartners.com/

2. Find Your RCM Dashboard

Once you’re logged in to Velocity, you can find your RCM Dashboard by clicking on the RCM Analytics tab on the left hand menu bar. Expand that to see the RCM Dashboard button. Click that button to view the RCM dashboard.

3. RCM Dashboard Filters

The RCM Dashboard filters allow you to filter by client, if applicable, and by month for data viewing.

4. RCM Dashboard- Dashboard Overview

The Dashboard overview is a quick way to see the billed amounts by product, total payments, claims by status, aging claims that are pending, and a summary of reasons for non-payment and payments by insurance. Proactive measures can be taken to significantly reduce your denial rates. Analyzing reasons for non-payment and insurance type allows your organization to:
  1. Updated internal policies to address common denial reasons
  2. Provide targeted training to staff on avoiding frequent denial triggers
  3. Implement best practices to avoid potential issues before claim submission.

5. RCM Dashboard- Billed vs. Paid vs. Revenue- Line Graphs

The RCM Dashboard Line graphs display your billed vs. paid versus revenue by product. You can hover over the graph to see specific data points and or click on a key item to remove it from the graph for easier visual comparisons. Knowing your billed and paid amounts on a month-to-month basis can significantly impact your budgeting . Financial Planning and Forecasting is clearer when you are tracking your monthly billed and paid amounts. This allows you to allocate funds appropriately and avoid financial surprises. Understanding the timing of bills and payments helps you manage your cash flow more effectively. These data points can be used as you anticipate future expenses and make informed decisions for your organization. Month over month data gives you what you need for Long-term Financial Planning within your agency.

6. RCM Dashboard- AR Balance Medicare and Non-Medicare Pie Charts and Line Graphs

By closely monitoring claim aging, agencies can make informed decisions that impact their financial health, operational efficiency, and ultimately, the quality of care provided to patients. The pie charts on the RCM Dashboard break down your AR balance by the number of days they have aged. We refer to each of these groups as buckets. For example, if a claim has aged for 46 days, it is in the 31-60 day bucket. The pie charts are separated by product (home health and hospice and by Medicare and Non-Medicare) for easy visual analysis. The line graphs show the amount of revenue that is aging month by month within each of the aging buckets. You can hover over the graph to see specific data points and or click on a key item to remove it from the graph for easier visual comparisons.

7. RCM Dashboard- Claims Management Dashboard

Our claims management dashboard employs a color-coded system to prioritize claims follow-up:
  1. Green claims aged 0-60 days
  2. Yellow claims aged 61-90 days
  3. Red claims aged 91 days or older
At a glance, this dashboard features a view of all of your outstanding claims with the color-coded indicators for detailed claim information. Prompt follow-up on yellow and red claims ensures steady cash-flow, critical for maintaining operations and quality patient care.
Addressing aging claims quickly minimizes the risk of write-offs due to timely filing limits, preserving revenue. Timely claims management helps maintain compliance with payer regulations and reduces the risk of audits. Efficient claims processing leads to fewer billing issues for patients, improving overall satisfaction with your services. By leveraging this color-coded system, your team can prioritize follow-up efforts, ensuring that no claim falls through the cracks and maximizing reimbursement for the vital services provided in home health and hospice care by driving predictable revenue.

Ready to transform your home health care agency's financial performance? Discover the power of Velocity today!

Sign up for a free demo to see how our comprehensive revenue cycle management solution can streamline your billing processes, reduce claim denials, and drive predictable revenue. Don’t miss out on the opportunity to enhance your operational efficiency and improve patient care.